Privacy Policy

PowerOfBalance Social Manager Privacy Policy

This Privacy Policy explains how PowerOfBalance Social Manager processes personal data when users create an account, use the app, connect social media accounts, schedule posts, or accept suggested posts.

Power of Balance / ProfoundInteractive - Lukas Werner
Email: support@powerofbalance-app.de

• Account information such as email address, Supabase Auth user ID, display name, role, and account status
• Consent status for privacy, social media connections, and automated posting
• Connection status, account IDs, page IDs, profile names, permissions, access tokens, and refresh tokens
• Media, captions, descriptions, post formats, scheduled times, target channels, and post status
• Technical logs, error messages, and timestamps for login, connection, scheduling, publishing, and revocation

PowerOfBalance processes data to provide app accounts, connect social media accounts, create admin suggestions, let users review posts, manage scheduled posts, and publish confirmed content to connected channels.

The app uses Supabase for authentication, database, file storage, Edge Functions, and server-side workflows. Social media tokens are processed server-side and are not displayed in plain text inside the app.

When a social media channel is connected, the user is redirected to the respective platform. The user can grant or deny permissions there. The platform then returns technical tokens and information about connected pages, accounts, or profiles.

Facebook and Instagram data is used to display connections and publish confirmed posts to selected channels. TikTok data is processed only when TikTok is connected and selected for a specific post.

Admin accounts can prepare post suggestions. Admins cannot directly publish to a user's social media channels without that user's acceptance. A post is published only when the user accepts, schedules, or confirms it and the required channels are connected.

• Art. 6(1)(b) GDPR where processing is required to provide app features
• Art. 6(1)(a) GDPR for consent, especially social media connections and automated posting
• Art. 6(1)(f) GDPR for security, error analysis, and abuse prevention
• Art. 6(1)(c) GDPR where legal obligations apply

Personal data is not sold. Data may be shared only with technical service providers and connected platforms as necessary for authentication, storage, security, app operation, or user-confirmed publishing. This may include Supabase, Meta Platforms, TikTok, Apple, and Google.

Some providers may process data outside the EU or EEA. In such cases, we rely on appropriate safeguards such as standard contractual clauses, adequacy decisions, or comparable legal mechanisms.

Data is stored only as long as required for app features, security, error analysis, proof of consent, or legal obligations. Social media tokens are deleted or made unusable when a connection is disconnected or an account is deleted.

Users may request access, correction, deletion, restriction of processing, data portability, objection, or withdrawal of consent. Requests can be sent to support@powerofbalance-app.de.

PowerOfBalance Social Manager is not directed at children and does not provide public search, a public feed, or open contact between unknown users. Content that contains or promotes child sexual exploitation or abuse, grooming, sexualized depictions of minors, or comparable unlawful content is strictly prohibited.

Questions about privacy, stored tokens, or account deletion can be sent by email to support@powerofbalance-app.de. Please include the email address used to create your account so we can assign the request.

Last updated: July 27, 2026